CPL’s mobile Wi-Fi hotspots will provide unlimited, no-charge Internet access to Wi-Fi enabled devices through the Rogers cellular network. Up to fifteen devices can be connected at one time. While the goal is provide all patrons with Internet access, service will be dependent on the availability of the cellular network in the area where the hotspot is being used. CPL cannot guarantee connectivity.
No personal data will be stored and Internet activity is not monitored. Users must abide by Caledon Public Library’s Public Internet and Technology Acceptable Use Policy.
In order to determine demand for and satisfaction with this service, we require that all users fill out a survey during their loan period or following the return of the hotspot to the Library. Online surveys are available here Hotspot Survey and print surveys are available at all branches.
Lending period - 1 week
Holds - Holds are allowed
Renewals - Allowed only if there is not a waiting list
Eligibility - Users must be 18 years or older, or accompanied by a parent or guardian, and must have a CPL library card in good standing
Overdues - Overdue fee is $2/day. Internet service will be suspended the day after the hotspot is due back to the Library
Usage Fees - There are no usage fees and data is unlimited
Service Coverage - Access is available anywhere in Canada where there is Rogers cell phone coverage. The Library cannot guarantee service or connection in all areas of Caledon. International service is not provided
Content and Usage - By checking out a Hotspot, all users agree to abide by Caledon Public Library’s Public Internet and Technology Acceptable Use Policy
Privacy - Caledon Public Library does not monitor or store any data related to user’s Internet activity
Loss or damages - Patrons will be responsible for the full replacement value for devices that are lost, damaged or tampered with. The replacement cost is up to $200. Patrons may also be responsible for the replacement value of lost adapters and cables.
Survey - All users will agree to fill out a survey during or immediately following the loan period. Paper copies will be available at all branches and an online version is also available here: Hotspot Survey
If you have any issues with the hotspot or the kit, please contact Caledon Public Library at any of the contacts listed here: Contact Us